Report An After Hours Utility Emergency

Electric, Water, and Sewer customers who have a utility emergency outside of normal work hours can call the Utility Emergency number at 815-879-8066.  Remember that during severe weather events, it is likely that a dispatcher will not be able to answer your call immediately.  Kindly leave a clear message stating your emergency, name, address, and call-back number.  You will be assisted as quickly as possible.  Never call 9-1-1 for utility emergencies.

​City Hall (Hours 8:30-4:30) 
Phone: 815-875-2631